Troubleshooting guides

Almost everything about EV charging works, almost all of the time. The 1 in 50 sessions that does not behave is where you need a calm playbook. Guides in this section walk through the most common real-world faults — stuck connectors, RFID and app failures, sessions that start and stop, error codes — and the order to try things in before you call the operator. New guides are being added through 2026.